If it’s broken…
November 9th, 2010 § Leave a Comment
Let’s fix it! There are two things in my quest to go paperless which irritate me to no end: paper checks and receipts. Both are broken. Rather than rehashing why I think they are broken, I’m going to share what Seth Godin has to say on the matter because not only is this video entertaining, but it is full of insights. I was reminded of this brilliant video today after reading an interesting post from Bank Innovation titled “iPhone5, NFC, and the payments experience: scenarios and implications“. I completely agree with the points the author makes there regarding the receipt that Square provides, and I think we’ll continue to see useful integration of social media in the payments experience. Bling is connecting payments and social with their new FanConnect platform, and Facebook Places has opened up a check-in experience within Facebook. I’m sure it’s only a matter of time before rewards are instant and in the form of Facebook credits.
